CVS Health is hiring work from home in many states.
CVS Health is one of the biggest healthcare companies in America. This health giant makes over $256 billion a year! CVS Health is a Fortune 500 company! CVS Health is hiring work from home provider data specialists in many states!
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If you are not interested in this CVS Health work at home job, you can attend a FREE work at home workshop here. Caitlin Pyle, multi-millionaire work at home mentor will show you how to work from home as a proofreader and makeup to $60/hr!HEAD HERE to begin your work-at-home career.
This position is permanent work from home in any time zone.
This position also includes a $1000 sign on bonus as well as an additional $2000 90 days post training! (Bonuses are only applicable to specific positions, locations, and business groups. Applicable roles have the bonus language in the job posting.)
Customer Service is the important first-line of contact with customers, setting the tone for how members, doctors and plan sponsor groups view our company. It provides members with the right information at the right time to help them make better decisions about their health and health care.
Customer Service Representative is the face of Aetna and impacts members’ service experience by manner of how customer service inquiries and problems via telephone, internet or written correspondence are handled. Customer inquiries are of basic and at times complex nature. Engages, consults and educates members based upon the member’s unique needs, preferences and understanding of Aetna plans, tools and resources to help guide the members along a clear path to care.
-Answers questions and resolves issues based on phone calls/letters from members, providers, and plan sponsors. -Triages resulting rework to appropriate staff.
-Documents and tracks contacts with members, providers and plan sponsors.
-The CSR guides the member through their members plan of benefits, Aetna policy and procedures as well as having knowledge of resources to comply with any regulatory guidelines.
-Creates an emotional connection with our members by understanding and engaging the member to the fullest to champion for our members’ best health.
-Taking accountability to fully understand the member’s needs by building a trusting and caring relationship with the member.
-Anticipates customer needs. Provides the customer with related information to answer the unasked questions, e.g. additional plan details, benefit plan details, member self-service tools, etc.
-Uses customer service threshold framework to make financial decisions to resolve member issues.
-Explains member’s rights and responsibilities in accordance with contract.
-Processes claim referrals, new claim handoffs, nurse reviews, complaints (member/provider), grievance and appeals (member/provider) via target system.
-Educates providers on our self-service options; Assists providers with credentialing and re-credentialing issues.
-Responds to requests received from Aetna’s Law —
-Document Center regarding litigation; lawsuits
-Handles extensive file review requests. Assists in preparation of complaint trend reports. Assists in compiling claim data for customer audits.
-Determines medical necessity, applicable coverage provisions and verifies member plan eligibility relating to incoming correspondence and internal referrals.
-Handles incoming requests for appeals and pre-authorizations not handled by Clinical Claim Management.
-Performs review of member claim history to ensure accurate tracking of benefit maximums and/or coinsurance/deductible.
-Performs financial data maintenance as necessary.
-Uses applicable system tools and resources to produce quality letters and spreadsheets in response to inquiries received.
Required Qualifications
-Customer Service experiences in a transaction based environment such as a call center or retail location, demonstrating ability to be empathetic and compassionate.
-All employees are required to commute to the office when experiencing internet outages or any technical problem that prevents them from working remotely
-Aetna/CVS Health furnishes the work-at-home equipment and employees are responsible for purchasing reliable internet connection at home with minimum download speed of 25 Mbps and an upload speed of 3Mpbs or more
-It is a requirement that an ethernet cord is used while working from home. Wifi does not always provide a reliable connection
COVID Requirements
CVS Health requires its Colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, or religious belief that prevents them from being vaccinated.
If you are vaccinated, you are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status within the first 10 days of your employment. For the two COVID-19 shot regimen, you will be required to provide proof of your second COVID-19 shot within the first 45 days of your employment. In some states and roles, you may be required to provide proof of full vaccination before you can begin to actively work. Failure to provide timely proof of your COVID-19 vaccination status will result in the termination of your employment with CVS Health.
If you are unable to be fully vaccinated due to disability, medical condition, or religious belief, you will be required to apply for a reasonable accommodation within the first 10 days of your employment in order to remain employed with CVS Health. As a part of this process, you will be required to provide information or documentation about the reason you cannot be vaccinated. In some states and roles, you may be required to have an approved reasonable accommodation before you can begin to actively work. If your request for an accommodation is not approved, then your employment may be terminated.
Preferred Qualifications
-Ability to multi-task to accomplish workload efficiently.
-Understanding of medical terminology.
-Oral and written communication skills.
-Ability to maintain accuracy and production standards.
-Negotiation skills.
-Technical skills.
-Problem solving skills.
-Attention to detail and accuracy.
-Analytical skills.
Education
High School or GED equivalent.
Business Overview
At Aetna, a CVS Health company, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.
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Comments
FAQs
Does CVS have a signing bonus? ›
There's a $1,000 sign-on bonus, and a $2,000 bonus 90 days after training.
Is working for CVS worth it? ›CVS is an amazing company to work for. My colleagues are some of the most ambitious, hardworking and compassionate people I know. CVS treats their employees very well and provides excellent benefits (compensation, 401k, PTO and continuing education). The work-life balance at CVS is also amazing.
Can I work at CVS without experience? ›No Experience Necessary
Part-time, full-time, and seasonal positions are available with CVS. New workers often take weekend, evening, and holiday shifts.
Benefits offerings include medical, prescription, dental, vision, company contribution to a health savings account (HSA), colleague stock purchase plan, adoption benefits, life, accident and disability insurance, paid time off, tuition reimbursement, and an employee discount at CVS Pharmacy stores.
Do CVS employees get bonuses? ›CVS is giving workers bonuses of up to $500. Eligible recipients include pharmacists, store employees and managers.
How long are CVS shifts? ›8 a.m. to 4:30 p.m.
Which is better to work at CVS or Walgreens? ›...
Overall Rating.
| Overall Rating | 3.3 | 3.5 |
|---|---|---|
| Work/life balance | 3.1 | 3.3 |
| Compensation and benefits | 3.1 | 3.3 |
| Job security and advancement | 3.0 | 3.2 |
| Management | 3.0 | 3.2 |
Walgreens scored higher in 2 areas: Senior Management and Recommend to a friend. Both tied in 5 areas: Overall Rating, Culture & Values, Diversity & Inclusion, Work-life balance and Career Opportunities.
How many hours is full-time CVS? ›Under 30 hours per week is part-time. 30 hours or more is considered full-time.
How often do you get a raise at CVS? ›You only get a raise once a year for performance reviews and the raise is pretty trash (like ten cents). I would recommend you start as a pharmacy technician elsewhere. CVS has enough money to grant more hours. You only get a raise once a year for performance reviews and the raise is pretty trash (like ten cents).
Does CVS Health pay weekly or biweekly? ›
Bi weekly is the normal paid period for CVS health. CVS pays employees on a Bi weekly basis. The pay is done once every 2 weeks and can be set up so that it will be directly deposited into your account.
How long does it take for CVS to call you for an interview? ›I'd say about 3-5 days after my resume and interest was viewed I received a phone call from the pharmacy manager. I started at CVS through a temp agency and I received a call for an interview the next day after submitting my application.
What is CVS hiring process? ›This involves an online application, a phone screening, and an in-person interview. The hiring process takes one to five weeks, with some positions requiring more comprehensive processes. To apply online you will need to find the job description that you want to apply to and click the "Apply Now" link.
How do you become full time at CVS? ›They've recently changed their guidelines. Full time requires an average of 30 or more hours a week for a years time.
Does CVS pay for Christmas? ›What are the CVS paid holidays? New year, Memorial Day, July 4, Labor day, Veterans Day, Thanks Giving, Christmas.
How much is CVS bonus? ›Members have always received 2% back in ExtraBucks Rewards on qualifying purchases from CVS®.
Does CVS have paid time off? ›CVS Health's PTO and Vacation policy typically gives 20-30 days off a year. Paid Time Off is CVS Health's most important benefit besides Healthcare when ranked by employees, with 47% of employees saying it is the most important benefit.
What is the dress code for CVS employees? ›Bottom Line: CVS Dress Code Policy
This includes wearing closed-toe shoes, a store-provided tee shirt or polo shirt, and tan or black pants. Employees are also allowed to wear facial piercings except for tongue and genital piercings. Tattoos must be covered with clothing and makeup is only allowed in moderation.
For example, drugstore chains like Walgreens, CVS, and Rite Aid may have a non-compete agreement that prohibits you from working at a competing pharmacy, including independent pharmacies.
Why do you want to work for CVS health? ›You can also say that you are looking for experience, and want to learn from the best, because they are successful and have great processes in place, and you'd love to belong to such a place. If you have some senior position in your sight, a job you'd like to have with CVS in 5 years from now, you can say so.
What is the best pharmacy to work at? ›
- Kaiser Permanente. 4.3. 12,333 reviews.
- Costco Wholesale. 4.3. 14,207 reviews.
- Express Scripts. 3.4. 4,534 reviews.
- Walmart. 3.3. 235,332 reviews.
- Publix. 3.9. 19,172 reviews.
CVS Health is the larger of the two companies and is already more diversified today. Helped by Aetna -- the large health insurer it acquired in 2018 -- the company's focus is much broader than Walgreens.
Who is the best pharmacy? ›...
The Best Brick-and-Mortar Chain Drug Stores.
| Pharmacy | Score |
|---|---|
| Good Neighbor Pharmacy | 912 |
| Health Mart | 891 |
| Rite Aid Pharmacy | 866 |
| Walgreens | 860 |
To be eligible for most CVS employee benefits, including income protection, you'll need to work for at least 30 hours each week. You'll also need to have been employed by the company for at least 90 days.
Does CVS pay Easter holidays? ›CVS Health's PTO and Vacation policy typically gives 20-30 days off a year. The list of paid holidays includes Christmas Day, Thanksgiving Day, New Year's Day, Labor Day, Memorial Day, Independence Day(4th Of July), Martin Luther King Jr. Birthday, Washington's Birthday(Presidents Day), Veterans Day, and Columbus Day.
Are Walgreens and CVS the same? ›Walgreen Company, d/b/a Walgreens, is an American company that operates the second-largest pharmacy store chain in the United States behind CVS Health. It specializes in filling prescriptions, health and wellness products, health information, and photo services.
Is CVS vacation time paid? ›CVS Health's PTO and Vacation policy typically gives 20-30 days off a year. Paid Time Off is CVS Health's most important benefit besides Healthcare when ranked by employees, with 47% of employees saying it is the most important benefit.
What is the CVS uniform? ›The uniforms consist of white dress shirts, black pants or skirts, and sensible black shoes. Employees are also allowed to wear a black belt, a white lab coat, and a nametag. Additional accessories, such as jewelry and scarves, are not allowed.
Is CVS a good company to work for as a manager? ›Great pay but overworked.
I really enjoy what I do as a store manager at CVS, but the work life balance is terrible. Managers are salaried for 45 hours per week but in reality we work anywhere from 50-60+ hours if you want your store to be successful.
To be eligible for most CVS employee benefits, including income protection, you'll need to work for at least 30 hours each week. You'll also need to have been employed by the company for at least 90 days.
Does CVS pay overtime for holidays? ›
Conclusion. Overall, CVS offers a variety of benefits to its employees. While the company does not offer paid holidays or overtime pay, it does provide other perks, like floating holidays and vacation days.
What is considered full time at CVS? ›Under 30 hours per week is part-time. 30 hours or more is considered full-time.
How long is CVS probation period? ›The records for each probationary apprentice will be reviewed prior to the end of the initial three-month period.
Can you wear sneakers at CVS? ›No ,you can wear any shoes. No there is not a specific color of shoes you have to wear. You can wear pretty much.
Do CVS employees get paid weekly? ›Bi weekly is the normal paid period for CVS health. CVS pays employees on a Bi weekly basis. The pay is done once every 2 weeks and can be set up so that it will be directly deposited into your account.
Does CVS allow tattoos? ›2 answers. No tattoos are not against policy as far as I know.
How long does it take to become a manager at CVS? ›Program Highlights. The SMIT program lasts between 12 weeks and 24 months. You will be trained to run a CVS Pharmacy store as a Store Manager. No management experience is required.
What does a CVS manager do? ›Communicate well verbally and in writing to support and lead your team. Perform customer care duties to provide high levels of service. Execute merchandising strategies to support store sales growth. Manage the store inventory and assets to maintain profitability.
WHAT IS manager at CVS? ›A CVS manager performs essential duties in order to ensure efficient day-to-day store operations. Administrative duties a manager performs include filing paper work, budgeting payroll, ordering products and store supplies, and analyzing sales numbers.
How often do you get a raise at CVS? ›You only get a raise once a year for performance reviews and the raise is pretty trash (like ten cents). I would recommend you start as a pharmacy technician elsewhere. CVS has enough money to grant more hours. You only get a raise once a year for performance reviews and the raise is pretty trash (like ten cents).
How do I prepare for a CVS interview? ›
- Tell me about yourself. ...
- What do you know about CVS? ...
- Why do you want to work at CVS? ...
- Where do you see yourself in 5 years? ...
- What does excellent customer service mean to you? ...
- Do you like being around people? ...
- Tell me about a time you gave excellent customer service.
30% off cvs brands. 20% off name brand. Good perk to use at all CVS Pharmacies.